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Introduction to Analytical Tools and Techniques

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Strategic Tools
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  Course Overview CPE
Course Syllabus
INTRODUCTION AND OVERVIEW
  3:43PREVIEW: Introduction to Analytical Tools and Techniques
Tools and Techniques
  Strategic Tools 11:25
  Situational Analysis = SWOT11:13
  Customer Tools 14:31
  Customer Tools (Continued) 11:14
CONCLUSION
  Course Summary 2:51
Continuous Play
  Analytical Tools and Techniques Full Video54:58
SUPPORTING MATERIALS
  Slides: Analytical Tools and TechniquesPDF
  Analytical Tools and Techniques GlossaryPDF
  Tools & Techniques Handbook 1PDF
  Tools & Techniques Handbook 2PDF
REVIEW and TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam