You can retake the Final Exam as many times as needed until you pass it. Each course includes "Review Questions" that provide guidance on why you may have answered a question incorrectly. We strongly suggest you complete the Review Questions prior to taking the Final Exam.

Once you pass the final exam you can click on the exam again under "FINAL EXAM Results" to see all of the times you passed the exam and a review of each question with the correct answer.

Simply find the Certificate Program you are interested in by visiting our main course catalog or look at our Certificate Programs solutions page. From those pages you can see our entire selection of Certificate Programs and click in to any program to learn more about it. Once you find one you want to enroll in, simply click the purchase button right on the Certificate Program listing page and you will be led through the purchase process. Corporate buyers wishing to purchase Certificate Programs for a number of employees can contact sales@illumeo.com for volume pricing and corporate purchase options.

You do not need to be a subscriber to purchase a Certificate Programs. However, discounts are typically available to subscribers, so you will want to look at the subscriber rates and the benefit of having access to Illumeo's subscriber-accessible courses when you make your buying decision. Discount rates are shown on every Certificate Program's main information page.

Yes. Almost all Illumeo certifications offer continuing education credits for their specific field of study. Please explore all certifications know respective CPE credits they offer.

Yes, every Illumeo member has a Development Plan. There you can view all the Webinars for which you are registered and/or those that you have completed.

We automatically remove “Incomplete” webinars from user Development Plans if: (a) more than 3 weeks have passed from the original Due Date, (b) they are not marked "Required", and (c) they are not in the Archive folder. So, you don’t need to do anything; our system will automatically remove Incomplete Webinars from your plan if they meet these three criteria.

Illumeo has built benchmark-based models to assess the capabilities of Sales, Marketing, Finance, and Human Resource professionals. These are available as standard models with links to benchmarks by job title and course recommendations. They can also be used as base models which corporate customers can customize for their specific organizations. Illumeo has also created a number of sample models suited to assessing project teams which customers can also use as is or as the basis for creating custom models.

Our assessment models rely on many decades of experience and insights from subject matter experts, senior leaders in each respective function, and Learning & Development professionals. Once we collected sufficient benchmark data we then performed extensive testing to tune each model based on feedback from real-world users.

Yes. Whether you want to build from our models, or create new models from scratch, the Illumeo assessment framework makes it exceptionally quick and easy to gather assessments and feedback from your team. Contact us any time for guidelines and assistance.

Illumeo’s Competency Assessment Tool differs from other assessment tools in many ways: it covers the entire breadth of functional roles in Sales, Marketing, Finance, and Human Resources; each assessment is incredibly fast to complete; it easily scales from one user to a multi-thousand person organization; it accommodates and encourages collaboration among reviewers in an enterprise setting; its architecture and methodology greatly reduce spurious subjectivity; it is directly connected to a learning platform that recommends courses for filling competency gaps; it is almost infinitely customizable to accommodate competency models developed by virtually any organization; it is free for individual users and incredibly affordable for corporations to implement.

Begin by assessing yourself on competencies directly related to success in your functional role – Sales, Marketing, Finance, or Human Resources. Self-assessment takes only a few minutes and is point-and-click. Then select a "benchmark" job title to compare your input to the benchmark data for that position, e.g. "Financial Analyst." The tool then graphically displays where you are below, equal to, or above the benchmarks. You may select any job title benchmark to use as a comparator. For example, a Financial Analyst can compare him/herself to the Financial Analyst benchmark, and then right away compare to a Finance Manager, a CFO, or anything in between. Once you select a final benchmark, you will see further graphical analysis of areas of strengths and weaknesses. Finally, you are brought to the course recommendations page where you can see courses recommended to help close any competency gaps against your chosen benchmark job title.

• Video: How to Assess (3:02)
• Video: How to Analyze an Assessment (1:28)
• Video: How to Use an Assessment to Improve (1:29)

No, not for individual self-assessments. Whether you are an individual subscriber or a corporate subscriber, the results of your individual self-assessments are not visible to anyone else.

If you are a corporate subscriber and your manager or a manager above them in your company has asked you to complete a corporate self-assessment, that manager and the managers above them in the organization, will be able to review your assessment, use the automatic job title comparison, and modify your development plan as needed.

• Video: How to Assess Yourself as an Employee (2:11)
• Video: How to Assess a Peer Employee (2:25)

If you are not a subscriber, you can complete a single self-assessment. Individual and Corporate subscribers can create an unlimited number of self-assessments giving them the ability to compare assessments and track improvement over time. Corporate subscribers get unlimited assessments for their company users including optional peer reviews, team assessment management tools, and optional custom competencies, job titles, and benchmarks.

• Video: How to Assess an Employee (2:30)
• Video: How to Finalize Ratings of an Employee (2:23)
• Video: How to Understand Assessment Results (0:45)

You can find them under the My CPE / CPD page. There you will see all of the certificates you have earned on Illumeo, These certificates are always available for you to download or email to yourself. To print the certificate, download it, open it in a PDF viewer, then use the PDF viewer's print command.

Illumeo provides 25+ types of Continuing education credits for accounting, audit, fraud, HR, Payroll and other professionals. Most famous continuing education types include;
- CPE for all 50 states CPAs
- CPD-IES8 for Chartered Accountants and ACCAs
- CMA CPE
- CPE for Certified Fraud Examiner (CFE)
- Certified Internal Auditor (CIA) CPE
- RCH for CPP & FPC
- CPE for CISA (ISACA)
- CEU for HRCI
- PDC for SHRM

We provide a Certificate of Completion for each course for which you pass the Final Exam to recognize your achievement. In addition to our own certificate, we are authorized by a number of professional licensing organizations to provide their certificates enabling those users who hold professional licenses and who require Continuing Education (CE), Continuing Professional Education (CPE), and/or Continuing Professional Development (CPD) credits for which you are qualified are provided separately from the Illumeo Certificate of Completion.

After completing a course and taking your Final Exam, we ask you to provide feedback by giving the course a rating (1 to 5 stars) and writing a brief review. This feedback is critical to the ongoing quality of the courses we provide. Only reviewed and rated courses with 3 or more stars are allowed to remain on our platform. By providing ratings and reviews, you are helping your peers select (or not) relevant and worthwhile courses. So, your input is very important to the value of the entire platform to all users.

Our sorting method combines the number of stars received with the number of user ratings posted for each course. Each course starts with an average ranking; each user rating posted above the average increases the course rank and each rating posted below the average decreases the rank. Therefore, if a course has only one user rating with a score of 5, it will appear lower when sorted by ratings than a course with 10 ratings of 4 stars. As more users rate that course with 5 stars, it will eventually pass the 4-star course in the rankings.

Yes, they are real. We have many users that care about the quality of our courses. We encourage users to rate a course after taking the final exam. If they like or dislike a course, they will usually let us know in the ratings. We review ratings with our course instructors to ensure we have the highest quality courses.

There may be several reasons why a lesson video will not load or play. Here are common sources of problems and potential solutions:

Local blocking or throttling

Check with your company’s IT department. Illumeo uses Vimeo to stream our lessons to your computer. However, some companies block or throttle video streaming web sites to preserve bandwidth on the corporate network. Your company may also be using firewall or anti-virus software—or you may be connecting to the Internet through a proxy server. If any of these are true, you may need to ask your IT department to whitelist the following domains in order to access our lessons.

• https://www.illumeo.com
• https://vimeo.com
• https://vimeocdn.com

Browser cache

Check that your browser is working properly. The cache in your web browser automatically copies data from every web page you visit, including videos, pictures, text and so on. Over time this accumulated data can cause your browser to stop functioning properly. This happens to most all browsers at random times. What you’ll see are partially loaded or badly formatted web pages, incomplete pictures, the wrong picture in the wrong place, or videos that won’t load or play. To resolve this issue, you must clear your browser cache. Clearing the cache just means emptying it, so the next time you display a web page everything will be downloaded anew. Below are three alternatives to clear the cache in your browser. Go to the page where you are having problems then:

• In most Windows browsers: hold down CTRL and press F5
• In Apple Safari: hold down SHIFT and click the browser’s Reload toolbar button.
• In Chrome and Firefox for Mac: hold down both CMD + SHIFT and press R.

Outdated browser

Check that your browser is up to date. We support the following browsers. Whichever browser you prefer, please use the most up-to-date version available. You can update your browser(s) here:

• Chrome
• Safari
• Firefox
• Opera
• Internet Explorer (version 10 or higher)

If you have a firewall or anti-virus software enabled — or if you're connected to the Internet through a proxy server — you may need to whitelist the domains below in order to access Illumeo’s lesson videos through Vimeo, our streaming service provider.

• https://www.illumeo.com
• https://vimeo.com
• https://vimeocdn.com

We support the following browsers. Whichever browser you prefer, please use the most up-to-date version to ensure everything on the site works smoothly. You can update your browser(s) here:

• Chrome
• Safari
• Firefox
• Opera
• Internet Explorer (version 10 or higher)

We will refund your subscription if you are not satisfied within 30 days of the subscription purchase. Click on the following link to view our complete refund policy.

Yes, Illumeo Individual and Team subscriptions automatically renew at the end of the subscription term unless: (1) you cancel your subscription during the Subscription period, which you can do at any time, per the FAQ below; or (2) you request a cancellation within thirty (30) days after your renewal payment has been processed. Instructions for requesting a cancellation can be found in this FAQ.

You may cancel your subscription at any time. When you cancel your subscription, you may also be eligible for a refund per the terms of our 30 Day Refund Policy. If you cancel your subscription outside of the qualifying refund period, you are not eligible for a refund for your initial subscription period, thus you will have access to our tools and courses through the end of your initial subscription period. However, once you cancel your subscription, it will not auto-renew.

To cancel your subscription follow these steps:

1. Log in to Illumeo
2. Hover your mouse over your name in the top right corner of the screen, then select "My Products" from the drop down menu
3. Go to the Subscriptions and select "View/Update Subscription"
4. Under "Options" in the top right of the that page select "Cancel"
5. On the next screen click "Yes, I want to Cancel the Subscription", and you're all set.

Sorry to see you go, but please enjoy your remaining subscription access.

Illumeo is a NASBA approved CPE provider for CPAs and offers over 2,000 CPE courses and webinars. All Illumeo CPE content is developed by specialists with decades of industry and function specific experience, goes through strict quality check and is regularly updated to provide CPAs with the most recent regulatory and practical knowledge. A built in CPE Compliance tracker also helps CPAs monitor their CPE progress. Illumeo is the first platform in the CPE industry to incorporate AI features for domain specific skill development and with multiple subscriptions it offers exceptional value to CPAs for their CPE spend.

Various independent reviewers including CPE-Compare, VT PRO, Beat the CPA and CPA Exam Guy also rank Illumeo as a top 3 CPE provider for CPAs.

Illumeo team subscription offers an LMS like user and managerial experience that no other CPE platform offers. With 2,000+ NASBA approved CPE courses and webinars, regularly updated CPE content, firm wide CPE compliance tracker, powerful user management & learning administration tools, self and managerial-assessments and AI powered one-click CPE plan builder helps teams and managers stay ahead of their learning needs and develop skills that help them grow. No other CPE platform offers the same variety and depth of CPE courses and feature richness like Illumeo. You can try Illumeo team Subscription at no cost and experience the power and simplicity it brings to your team’s CPE training regime.

Navigate to your Completed Activity and find the activity. In the drop-down on the right for that activity select "Manage Allocations" and change the CPE that was allocated for that activity (press Save at the bottom to keep your changes). NOTE: This will not change the CPE credits awarded to you - it will only change the allocation calculations inside the Compliance Monitor.

This is based on all creditable activities captured in the period in question. You can see this by going to your designation's compliance grid and selecting the link titled, "Period Activity" (or "Year Activity" if you are only concerned about a single year). This will list a report with all of the activity for that period with details for each course, event, sponsor, and program type.

Navigate to your Completed Activity and find the activity. In the drop-down on the right for that activity select "Manage Allocations". Find the designation box and change it to "OFF" and press the save button. This will 'de-allocate' the credits for that activity.

Carry-over (carryover). To add carry-over credit, add an external activity, then select "Add Carry-over credit". This is only available if one of your designations allows carry-over from one period to the next.

Connecting and communicating with your course instructor is, in part, what sets Illumeo apart from other learning platforms. Every course has communication functionality built into the platform, enabling you to ask questions or discuss topics with your instructors before, during and even after you have completed your course. You must be enrolled in a course to communicate with the instructor.

Fill out this form and we will contact you. We have a rigorous vetting process that includes a review of your CV as well as a phone interview that explores your background and fit. Our instructors must have extensive, direct subject matter expertise before they are qualified to publish courses on the platform. You don’t have to be a CXO to create a great course! You may have specialized expertise in your particular functional area that would benefit our community. When in doubt, apply and we will discuss the opportunity with you.

There are three primary reasons consistently voiced by our instructors:

1. Giving back. Teaching others skills that you worked long and hard to develop is not only personally satisfying; it helps countless others excel in their chosen profession and enables them learn from your experience.
2. Exposure to and acclaim from a large and rapidly growing online community of corporate professionals. When you make it through our rigorous instructor vetting process, then get your first course(s) through our review process, your peers will see that you are, indeed, a subject-matter-expert who is giving back to the broader community of corporate professionals.
3. Earning passive income. There is a significant revenue share available on every course – between 20% and 70%, with the typical revenue share coming in at 50%. Contact us to learn more.