How to Predict Customer Loyalty Without Surveys

Continuing Education Credits
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CPA
.5 CPE
CPD-IES8
.5 Hours
CMA
.5 CPE
CFE
.5 CPE
CGFM
.5 CPE
CIA
.5 CPE
CRMA
.5 CPE

Certified Public Accountant

Continuing Education Credit:
.5 CPE Credits
Field of Study:
Specialized Knowledge
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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NASBA Sponsor Number: 109504
State of New York Sponsor Number: 002746
State of Texas Sponsor Number: 009890
In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.
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Chartered Accountant (IES8 CPD)

Continuing Education Credit:
.5 Hours
Field of Study:
Specialized Knowledge
CPE Delivery Method:
Self-Study
Program Location:
Online
Your specific provider of Continuing Professional Development accreditation has final authority on the acceptance of individual courses for CPD-IES8 credit.
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Certified Management Accountant

Continuing Education Credit:
.5 CPE Credits
Field of Study:
Specialized Knowledge
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Certified Fraud Examiner

Continuing Education Credit:
.5 CPE Credits
Field of Study:
Specialized Knowledge
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Certified Government Financial Manager

Continuing Education Credit:
.5 CPE Credits
Field of Study:
Performance Measurement And Reporting
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Certified Internal Auditor

Continuing Education Credit:
.5 CPE Credits
Field of Study:
Specific business topics such as finance and others
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Recognized CPE provider, authorized by the Institute of Internal Auditors for use in the Certified Internal Auditor (CIA) CPE program.
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Certification in Risk Management Assurance

Continuing Education Credit:
.5 CPE Credits
Field of Study:
Other activities contributing to professional competence
CPE Delivery Method:
Self-Study
Program Location:
Online
Program Level:
Basic
Prerequisites:
No advanced preparation or prerequisites are required for this course.
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Recognized CPE provider, authorized by the Institute of Internal Auditors for use in the Certified Risk Management Assurance (CRMA) CPE program.
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Instructor for this course
  Course Overview CPE
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to How to Predict Customer Loyalty Without Surveys2:18
Predict Customer Loyalty Without Surveys
  What's Wrong With Customer Surveys?3:49
  Why Do Customers Leave? 5:09
  An Alternative To Customer Surveys 11:18
CONCLUSION
  Options to Consider - Aggravation Index10:34
Continuous Play
  How to Predict Customer Loyalty Without Surveys33:07
SUPPORTING MATERIALS
  Slides: How to Predict Customer Loyalty Without SurveysPDF
  How to Predict Customer Loyalty Without Surveys Glossary/IndexPDF
REVIEW and TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam