In this course we examine ways in which all businesses can minimize wastage costs and still remain competitive. We start with a brief overview of how to measure your operational efficiency on an ongoing basis, putting systems and processes in place that will enable you to get the most from your resources. This leads to a conversation about how the commitment to managing productivity must come from the top to be successful and the importance of communicating productivity targets and measurements to reach productivity goals.

Then we explore the use of benchmarking to provide an additional perspective from which an organization can question whether there are more efficient ways to reach productivity goals. This course serves to help the organization to examine its business processes and functions thoroughly to calculate how it will measure potential improvements.