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Introduction to Supporting and Enabling Effective Professional Services

Instructor for this course
  Course Overview CPE
Course Syllabus
INTRODUCTION AND OVERVIEW
  2:03PREVIEW: Introduction to Supporting and Enabling Effective Professional Services
Supporting and Enabling Effective Professional Ser
  Key Economic Drivers of Professional Services7:55
  Establishing Services Pricing12:04
  Utilization 7:28
  Industry Benchmarks 5:36
  Actionable Steps12:27
CONCLUSION
  Standardizing Service Delievery8:01
SUPPORTING MATERIALS
  Slides: Supporting and Enabling Effective Professional ServicesPDF
  Supporting and Enabling Effective Professional Services Glossary/IndexPDF
REVIEW & TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam