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This course builds off of segment one on whistleblower hotlines. Segment one reviewed the history and regulations important to understand when operating hotlines.
Organizations manage the hotline process in various ways. There is no single method that can be pointed to as leading practice for all organizations. Companies must evaluate their own capabilities, processes and culture to determine the best method to manage and handle the hotline. This includes determining whether the operation of the hotline will be insourced or outsourced.
This segment further evaluates information regarding operation of the hotline, managing of information and investigating hotline calls.
Learning Objectives
- Explore Managing hotlines
- Recognize the concept of Outsourcing vs. Insourcing
- Identify Operational Procedures
- Explore strengthening hotlines
- Explore whistleblower rights
- Identify Investigation tactics
Included In Certifications
This course is included in the following Certification Programs:
13 CoursesEthical Leadership Certification
15 CoursesManagement Oversight, Analysis and Internal Controls Certification
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Prerequisites
No Advanced Preparation or Prerequisites are needed for this course but viewing the other course in this series is recommended.