A complete course of study providing education and training to allow the student to learn how to deal with the need for the recorded statement as part of the thorough investigation of a liability insurance claim. We review how to properly investigate and evaluate a claim against an insured. The thirteenth course in the series provides a representative of an insured or the representative of the insurer with sufficient knowledge to work together to complete a thorough investigation of a third-party liability claim.

Course Description

The course covers the following:

1. How an insurer's investigation works to determine liability of the insured as alleged by the claim or lawsuit.
2. How to identify a breach of duty when working to complete a thorough investigation.
3. How to conduct a thorough recorded statement from an insured, claimant, and independent witnesses.
4. The keys to a thorough recorded statement.
5. The importance of an adjuster’s power of observation.
6. The Basic Liability Claims Investigation.
7. The covenant of good faith and fair dealing in the conduct of an investigation.
8. The need to conduct an objective investigation.
9. The Recorded Statement And The Common Auto Accident
10. Millions For Defense Not A Dime For Tribute

The first twelve courses of the Certified Expert in Corporate Liability Insurance program are prerequisites and it would be helpful to complete the Certified Expert in Corporate Property Insurance Program.