What is the one thing you can always count on during and after a presentation? Questions, of course! However, most people take this part of their presentation for granted when it can be even more important than the presentation itself. This course gives you proven and effective tools you can immediately use the next time you are in a position where you are answering questions.
This workshop teaches you how to answer questions more effectively, especially the most difficult ones and those for which you don’t have ready answers at hand. You learn several techniques to make Q&A sessions more memorable (in a good way) and to build effectively on the strength and credibility established during your presentation. You also learn how to practice presenting skillful and compelling answers to the toughest questions you might face.
Learning Objectives
- Explore how to maintain control when responding to questions.
- Identify ways to handle interrupters, grandstanders, and rabbit holes.
- Discover how to deal with general statements and objections.
- Recognize the missing link in most answers.
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Prerequisites
No Advanced Preparation or Prerequisites are needed for this course.
Education Provider Information
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