2020 was a unique year for all aspects of the business. One thing it showed us was the importance of understanding the role of management and executing the process while understanding the workplace is made up of individuals of all generations, cultures, and moral values. We have seen how expectations of millennials vs. "the older" generation can vary dramatically. Attitudes and reactions to simple, day-to-day management instruction can be interpreted in numerous ways. And expectations for work output can be varied.
Whether you have held a management position for several years, or are just transitioning to a role that requires you to manage other individuals, you will find that becoming and remaining a good manager is often as much art as science.
This is the second course in a two-part series that is designed to help both new managers and experienced managers excel in their roles. This session focuses on techniques and concepts managers need to understand when working in today’s multi-generational and cultural workforce in a multi-dimensional work environment.
Who Should Attend Accounting, Finance, Treasury professionals; Internal auditors; Professionals considering the role of internal audit; Executive management; Board members and Audit Committee members; Legal and Compliance professionals; and All professionals in a corporate or private setting.
Topics Covered
- Help both new managers and experienced managers excel in their roles
- Techniques and concepts managers need to understand when working in today's multi-generational and cultural workforce
Learning Objectives
- Discover the challenges for today’s managers.
- Explore the generational divide.
- Identify the multi-generational and cultural workforce in the new normal.
- Identify Baby boomers.
- Identify Gen X.
- Identify Gen Y.
- Identify Gen Z.
- Recognize breaking down barriers that may exist.
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Prerequisites
No advanced preparation or prerequisites are required for this course. However it is recommended to take this course also Become An Effective Leader in the New Normal