This course explores how globalization has made virtual teams the "new normal" and how this is changing organizational relationships in profound ways. As a business necessity, these teams are only likely to increase, but they present many unique challenges. When global virtual teams are less effective than they could be, it is like leaving money on the table. 

To fully leverage the diversity of functions, cultures, learning styles and other differences to spark innovation, global teams need enhanced communication techniques, inclusive leadership and purposeful approaches that enable full participation of all team members. You will learn to identify the need for a formal process to make these teams work and how to apply a model to address their own organizational needs.