Learning Objectives
  • Discover and describe common concepts in IT change management.
  • Identify best practices for initiating change management procedures.
  • Identify and list the steps for testing change management.
Last updated/reviewed: January 29, 2025
Prerequisites
Course Complexity: Foundational
No advanced preparation or prerequisites are required for this course.
Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to Change Management1:06
  What is Change Management8:20
  Key Terminologies6:36
  Control Testing6:30
  Last Word2:28
CONTINUOUS PLAY
  IT Audit Bytes - Change Management25:00
SUPPORTING MATERIAL
  Slides: IT Audit Bytes - Change ManagementPDF
  IT Audit Bytes - Change Management GlossaryPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam