Crafted for those in accounting firms, this story-filled course you help you learn common behaviors that create a productive bond between an employee and their job, their manager, their teams and their firm contrasted with those behaviors that are disengaging and therefore detrimental. Learn four key connections that are essential for firms to set employees up to give their best effort to a firm; and learn potential firm benefits to “doing right” by and with your employees. End the session with small, practical, and easy-to-implement tactics that can bring your employees more into the fold with your firm. Key benefits to doing this right see firms improving their staff and client retention, as well as seeing increases in productivity and new client acquisition.
This course is appropriate for anyone in a people-supervisory position: from senior accountant to managing partner. It can also be the starting place to address cultural stress in a firm. Employee engagement tenants apply to everyone, but they are essential for those who manage others to keep top of mind.
Course Key Concepts: Culture, Engagement, Supervisor, Supervision, Manager, Management.
Learning Objectives
- Explore the four key connections for employees.
- Recognize behaviors that are helpful and harmful to engaging employees.
- Discover potential firm benefits from getting employees to be “all in” to the firm.
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Prerequisites
Supervisory or managerial position, or preparing to become a supervisor