Pricing in the credit card processing industry is very complex and most merchant statements do not make it any easier to understand. There are various players in the payments space and so much industry jargon that getting a handle on your payments can be difficult and time consuming if you don’t fully understand the process.

This course starts with an overview of the payments landscape then we look at the key players and their roles, from the Credit Card Associations to the Merchant Providers. We then look at the flow of a credit card transaction and the different components that make up the cost of processing those transactions. Since interchange is the largest cost, we delve deep into understanding interchange and identifying ways to optimize interchange while reducing the overall costs of processing credit and debit cards.

We round out the course by covering some of the main pain points that many organizations have with the payments process, including downgrades, chargebacks, and the overall management of payments.