1 CPE Whether you are the interviewer or the person being interviewed, there are many commonalities to what you do and say. In this course we discuss the more common interview situations found in the workplace and offer suggestions for handling each of these situations.
The process of interacting with other people is both an art and a science. The interview situation is no different, so wherever possible the advice we give will include some of the techniques used by those who are artful. Sometimes the information offered will cover pre-interview strategies, such as networking and resume writing.
We cover the interviewer's role as hiring manager, HR or private recruiter, having to counsel an employee whose work is not up to par, investigating a complaint of inappropriate behavior and responding to a request for an informational interview. For the interviewee we discuss seeking a promotion, job searching, proving your worth, or why the job didn’t get done and responding to an allegation of inappropriate behavior.
Learning Objectives
- Identify the best source of job hunting
- Recognize best practices in seeking a raise or promotion
- Recognize best practices for going on an interview
Last updated/reviewed: March 14, 2024
Included In Certifications
This course is included in the following Certification Programs:
29 CoursesMastering Management Certification
- Preventing Harassment, Abusive Behavior, Bullying, And Discrimination In the Workplace
- The Art and Science of Interviewing
- Investigating a Complaint of Inappropriate Behavior in The Workplace
- Understanding Our Unconscious Biases
- Americans With Disabilities Act (ADA) Management’s Role
- Management Providing Safety and Better Ergonomics
- Maintaining a Culture of Innovation and Creativity
- Managing Passive People
- Group Decision Making and Problem Solving
- Resolving Workplace Conflict
- Company Culture: Creating and Maintaining the Best
- Part I: Cultural and Behavioral Information for Business in an International – Global Environment
- Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
- Effective Time Management and Goal Setting/Delegation
- Culture: Inside the Company and Outside the Country
- Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
- Finding Success with Teams Working Far Apart
- Change Management: The People Side
- Effective Workplace Negotiation and Persuasion
- Ethics and Attitude in the Workplace
- Creating Rewards and Recognitions that Get You What You Want to Achieve
- Onboarding: From Entry-Level to Senior Executive
- Marrying Career Development with Succession Planning
- Visibility Enhances Promotability
- Delegating Skills for Managers
- Assertiveness Skills for Executives, Managers and HR Professionals
- How EQ Helps Motivate Your Staff
- Effective Meeting Management for Leaders, Managers, and Facilitators
- Communication: A Two-Way Process
32 Reviews (115 ratings)
Reviews
Anonymous
(HR Generalist)
I enjoyed that this course covered the various types of interviews that you might encounter and provided tips for both interviewer or interviewee. I felt that this presenter had a couple hot buttons that were emphasized too much (for example, years of experience required for roles), which were relevant points but were over emphasized so much that it lost it's effect for me.
Anonymous
(VP, WFM and BusTech)
This course provided a general overview of the interview process as well as networking techniques. The instructor effectively presented content in a logical framework, coupled with relevant supporting materials. A nice refresher that touches on the balancing act between art and science.
Anonymous
(Associate Accountant)
ArLyne's courses are always taught well and informative. This course covers the absolute basics for a job interview (being either the interviewer/interviewee), but also touches on other interviews one may be a part of such as a job promotion, counseling an employee's behavior, etc.
Anonymous
(solo)
Great course. Stated prerequisite requirements were appropriate and sufficient. Program materials were relevant and contributed to the achievement of the learning objectives.
Sabir Khan
(Admin at IT)
Too many topics covered that it lost its appeal and attention span.Could be divided into different parts as responsibilities and interests of HR and Interviewee are different.
Mark Eastman
(Accountant at Self)
This is a decent primer on interviewing and networking but also includes things like how to handle employee conflict and issue resolution which may not be of interest.
Rene Anglo
(Administrative Clerk at EBMUD)
A good resource for both interviewer and interviewee; however, some of the multiple choices are misleading, since there could be more than one correct answer.
RICARDO CAMPOLINA DE TOLEDO
( at WPP)
Good topics, relevant information provided, not limited to job interview only, also includes other situations such as investigation interviews.
Anonymous
()
The instructor seemed disorganized and sounded like she was reading her notes. I wouldn't recommend another course with this instructor.
Anonymous
(Director)
The course is helpful and informative. It gives proper ways and techniques on how to be an effective interviewer or interviewee.
Anonymous
(CPA)
Excellent presentation and discussion on the art and science of interviewing, with practical examples and insights.
Anonymous
(Reinsurance Accounting Manager)
Amazing course with helpful information to conduct and (or) participate successfully a job interview.
Anonymous
(CSR)
This is a great course for prepairing either the interviewer or for the interviewee for the process.
Anonymous
(Director, Research)
Decent course that provides applicable tips and guidance relevant to interviewing and networking.
Anonymous
(Director, Accounting)
This course was informative and interesting. It was laid outwell and provided useful information.
Brad Keith
(Controller at Cambium Learning Group)
The presenter was easy to listen to and kept the course interesting.
S Marie Vernon
(- at --)
Interviewing can be tricky. Lots of helpful hints in this course.
Raul Cardona
(Senior IT Internal Auidtor at The Cosmopolitan of Las Vegas)
Very well put together. Interesting, relevant and engaging!
Anton Chornyi
(Group Internal Audit Officer at Ferrexpo)
A lot of very practical tips. Very interesting.
Anonymous
(Board Member)
Very comprehensive and thorough presentation.
Anonymous
(Salaried Consultant)
Telling it from both side was very helpful.
Anonymous
(Consultant)
Not enough solid materials; just basic info
Gurwinder Singh
(Team Lead at Escalon Services Pvt Ltd.)
Liked it. Learned quite a few new things
Tim Philips
(Controller at Self)
Really grounded training!
Anonymous
(Dir Acctg & Fin)
Nice refresher course.
Anonymous
(VP, Finance)
Good refresher
Candace Oliver
(Independent Consultant at C Oliver)
great class!
Anonymous
(Associate Financial Analyst)
great course
John Thompson
(CEO at westward mgt)
not so hot
valerie mclaughlin
(Not Provided at n/a)
helpful!
Vahé Hovakimian
(Financial Analyst at Great Place to Work Institute)
great!
Good
Prerequisites
Course Complexity: Intermediate
No Advanced Preparation or Prerequisites are needed for this course.
Education Provider Information
Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA
95113
Contact:
For more information regarding this course, including complaint and
cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to
.
ArLyne DiamondPresident, Diamond Associates
About Illumeo
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