As a time and productivity management speaker and author, I see it all the time. People just don't use their inboxes properly. And these mistakes lead to significant distraction, lost time, and rework.

Let's talk about e-mail communications and e-mail sanity (or lack thereof!) There are two primary ways e-mail can drive you insane: 

So many people follow the same drill: grab a coffee, open your Outlook, and start attacking e-mails.