1.5 CPE A bad boss is the number 1 reason people leave their jobs. With the cost of recruitment and training and then added to that, the improvements of productivity and engagement, emotional quotient (EQ) is truly the trump card in improving profitability and job satisfaction.
EQ is defined as a measure of a person's ability in areas such as self and social awareness, self management and empathy. Many believe that some people are naturally people people and perhaps you were not born that way.
The truth is EQ can be learned and is a skill that with daily practice will develop and help you become the leader you aspire to be. This course is a must for anyone looking to enhance their leadership skills.
Learning Objectives
- Discover what emotional quotient (EQ) is and recognize why it is important
- Identify the 4 quadrants of EQ
- Discover the importance of feedback in assessing EQ
- Identify 1 or 2 key strategies to improve in each quadrant
- Explore areas where you can become more emotionally intelligent
Last updated/reviewed: March 11, 2024
67 Reviews (232 ratings)
Reviews
Jacob Rothman
(Portfolio Manager at Rothman Investment Management)
The course covered a lot of ground and had many good suggestions for improving EQ, and for feeling better about oneself and dealing with stress. The quiz questions were very poorly written, such that two of them were incorrect in their answers - one had a "not" in the question which made the answer backwards so that there was no right answer. Another had the wrong answer selected as the correct answer - the explanation verified this. A third was just worded very poorly.
Anonymous
(VP, WFM and BusTech)
This course provided a great refresher of emotional intelligence dimensions as well as techniques for increasing self awareness and achieving desired outcomes in the workplace. The instructor presented content in an easy-to-understand manner. Good supporting materials provided which reiterated key concepts and a foundation for self reflection.
Anonymous
(Senior Accountant)
Good presentation and thorough explanations. Heightened awareness of body - mind - emotion connection and how to strengthen synergy between them. Learned good techniques to immediately apply to increase focusing in the moment. Only criticism is order of slides between the presentation and download is not the same.
Anonymous
(ASSISTANT CONTROLLER)
This topic is helpful for both work and home situations. It really hits home on some
key areas in which one can evaluate his or her level of self awareness and how they
come across to others. In addition, I loved the ideas of how to improve social skills
and detect and manage ourselves in stressful situations.
Anonymous
(Associate Accountant)
This course was good, but I don't think the header accurately depicted the course. In my opinion, it spoke more on what EQ is instead of why it is more important than IQ. Also, I thought it was more applicable to life than to the workplace, but overall, it was good information about EQ.
Anonymous
(Accounting Manager)
This was a very helpful course to take as a new manager and I was able to relate to real life situations. I like how they stated why employees leave..it's more their boss vs the job/company itself. There were other key items that made this course interesting and I would recommend
Anonymous
(Senior Accountant)
This course contained a lot of information I've never heard before. Some of it I had already heard, but greater than 50% was new information. I was inspired to block off calendar time to plan each morning to review the course and apply it during the day.
Karen Schrader
(Sr Accountant Lead at Charter Communications)
Great course for all employees especially management. It provides tips on how employees can be healthy, happy, satisfied, kind, compassionate, responsible, accountable and productive in the workplace. It sums up the 'heart' of a company...it's people.
Anonymous
(Owner and Founder)
It is so important to look for ways to constantly communicate to your teams in a positive manner, but to have them share their ideas and let them feel heard and engaged. Tying goals to their statements make them own their ideas and see them through.
Cheryl Husmann
( at Smiling Aviation, Inc.)
This class explains so much about why people behave and respond how they do. It even delves into our physiology and how to change our own options & responses using several different tools. This is so useful and yet so seldom found. Thank you!
Tracey Van Hove
(Intern at EKS&H)
One of the review questions should be reworded as 'all of the above' doesn't make sense as the answer when the question said which ones do NOT do the thing. Needs to either be a double negative or reword overall. Else good course.
Anonymous
(Sr. HR Business Partner)
The examples used in this course were very helpful. The instructor took time to ensure that the audience could clearly comprehend the topic being discussed. This course would be helpful to a variety of audiences.
Anonymous
(Senior Director, Finance and Administrat..)
I really enjoyed the discussion and comparisons on both intrapersonal skills and interpersonal skills. This helps us all to recognize that EQ is a broad spectrum of characteristics, not just one dynamic.
Kelsey Kozachuk
(Sr. Controller at Browne Consulting Group)
Great course for all employees especially management. It provides tips on how employees can be healthy, happy, satisfied, kind, compassionate, responsible, accountable and productive in the workplace.
Anonymous
(Consultant)
Sounds like presenter was just reading a script. Very monotone, seemed to repeat herself, did not pause well nor make the presentation exciting. Didn't even realized the last sentence was the last.
Tommy Marlier
(Senior Consultant, HR at Plante Moran)
I really enjoyed the material. I think that the presenter kept my attention and was quick to the point. The material will be very helpful in making my team stronger.
Anonymous
(Consultant)
I really enjoyed the material. I think that the presenter kept my attention and was quick to the point. The material will be very helpful in making my team stronger.
Anonymous
(HR Director)
EQ is such an important quality to learn. It is good to realize that it is actually a skill that I can improve, and this lesson gives some ways to work on it.
christle madding
(payroll manager at lippert components)
Presenter was very clear and concise. She was articulate and utilized verbiage that was understandable in a fashion that was pleasing to the listener.
Anonymous
(Controller)
This course provided helpful tools to increase self management and social awareness, especially when it comes to managing a team in the workplace.
Anonymous
(Sr Director Consolidation)
Lots of great ideas to clear your mind and calm down at the office or in the car. Also self awareness is something not a lot of people focus on.
Anonymous
(Manager, Financial Shared Services)
Amazing course. Inspiring presentation. The instructor was so well versed and did so much more than just read what was written on the slides.
Anonymous
(Director)
The course is interesting and a refresher as well. The speaker was able to give some personal insights and explained everything in detail.
Amanda Gasal
(Manager, Credit & Collections at Yelp)
This course was a helpful reminder in emotional intelligence, I think it would be valuable for all those in the corporate workplace to take
Paul Niebrugge
(Director of Capital Accounting at Charter Communications)
The instructor covered topics that will assist managers and employees collaborate and build better relationships within their organization.
Rebecca Grimmer
(CFO at ASES)
I liked the flow of this course and that it included some useful tips on applying the skills (e.g. in performance discussions)
Anonymous
()
This was good information. More slides with the changes in information may have helped to retain the information better.
Stephen Rabenold
(Accounting Manager at Browne Consulting)
I really like how this course offers a different element to accounting and how to be the best coworker as part of a team
Anonymous
(Deputy IG)
This is a very interesting and beneficial course and I wrote down some good suggestions that I look forward to trying.
Anonymous
(Accounting Manager)
Very informative course on how we can improve our intrapersonal and interpersonal awareness and management skills.
Anonymous
(CFO)
Great course on EQ even if you think you know a lot. I took away 5-6 points that I plan to work in with my team.
Robert Workman
(Senior Lean Development Officer at Confidential)
Good introduction to how EQ should complement IQ but is actually more important in a number of situations
Anonymous
(Accountant)
Why EQ Trumps IQ is an excellent course with fresh ideas and helpful information. Nicely presented!
Anonymous
(CFO)
An important topic for all leaders and this class provides practical advice, backed by research.
Anonymous
(Retired)
I thought the topic was interesting but the quiz and exam had questions that were poorly worded.
Anonymous
()
Gets you to really think and understand about how EQ is superior to IQ in many different ways.
Anonymous
(solo)
Good course. I did not like the wordings of the exam though. Everything was a "not" answer.
Anonymous
(Manager)
Effective course to teach us more about self-awareness, and how we can improve in many areas.
Anonymous
(Consultant)
Good course content, but the slides are not updated and the order is all over the place.
Keith Baker
(Data Analyst at Charter Communications)
Lots of good ideas about being self aware and how it can lead to positive team dynamics.
Anonymous
()
I liked the emphasis on health & well-being but the presentation style was a bit dry.
Anonymous
(Accounting Officer)
What I like is that I can be an good leader by putting my brain and heart together.
Anonymous
(Controller)
great and insight course that explains a shift in the mindset from focus on just IQ
Anonymous
(CFO)
The presentation was very well organized and gave valuable insights into EQ vs IQ
Anonymous
()
Very Interesting Course. I'm personally glad I scored well on the final exam.
Anonymous
()
Good information. Vivien is engaging and has good pace. Enjoyed this course.
Anonymous
(Senior Internal Auditor)
This course was a very good reminder of what EQ is and how important it is
Erica Claudin
(Director, Financial Reporting at Charter Communications)
I enjoyed this training. It provided good insight and some good reminders.
Anonymous
(UP Specialist)
This course provided a great understanding of EQ. Lots of good information
Brian Lambrecht
(n/a at n/a)
Relevant content, but as others have said, the exam is poorly worded.
Anonymous
(Board Member)
Presentation was good but exam questions were worded awkwardly.
Juliana Veiga
(Controllership Coordinator at Novelis)
I liked the training, it could be talk more about mindfulness
Melissa Embry
( at TDI Fleet Services)
very good basic info. interesting topic and well presented.
Anonymous
(VP of Finance and Accounting)
Good overview of EQ; helpful for anyone, not just leaders.
Crystal Sittser
(Experienced Manager at Wouch Maloney CPAs)
Many different EQ angles were covered. Very thorough.
Anonymous
(VP of Finance)
I appreciate the practical tips covered in the course.
Anonymous
(CPA/Investment Advisor)
Very basic, ok course but very poor powerpoint slides
Melvin Balberan
(Senior GL Accountant at Netsuite Philippines Inc.)
This is a great course. I will recommend this course
Anonymous
(Sr. Accountant)
Interesting and thoughtful presentation
S Marie Vernon
(- at --)
Great information and presentation!
Anonymous
(Senior Financial Analyst)
Good presentation
Anonymous
()
good refresher
Anonymous
(Controller)
Good guidance
Baris Arslan
(Internal Audit Director at Freelance)
Very helpful!
Mei Ren
(Regional Director at AECOM)
Good
Erin Milroth
(Assistant Controller at -Edifice, Inc.)
none
Max Davis
(Project Manager at Barclays)
Good
Prerequisites
Course Complexity: Foundational
No Advanced Preparation or Prerequisites are needed for this course.
Education Provider Information
Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA
95113
Contact:
For more information regarding this course, including complaint and
cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to
.
Course Questions and Answers(4 Questions)
Vivien HudsonCoach, Consultant & Presenter
About Illumeo
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Resources
Contact Us
- Email: info@illumeo.com
- Phone: 408-400-3993
- Adress: 1608 W Campbell
- Av #221, Campbell, CA 95008
© 2024 Illumeo, Inc.
Slide page 7 says Intrapersonal includes "self awareness and self management", but the quiz grading says this answer is incorrect and that correct is "Social Awareness and Self Management" Doesn't make sense.
Intrapersonal refers to our personal self awareness and self management. Interpersonal is social awareness and social or relationship management. I can review the questions - thank you for the question.
There was a review question that asks "What elements do not affect workplace culture?". The correct answer was "All of the Above". However in reality the answer should be "None of the Above" as all 3 examples are in fact elements that DO affect workplace culture. I'd suggest a re-write of that question.