Proper controls around the shipping process are essential in order for companies in providing accurate and timely orders to customers. A clear understanding of the key controls in a process can benefit internal auditors, business managers, and others who want to understand, improve, or audit the process.

The course allows participants to become familiar with, or brush up on, internal control definitions and concepts. The course also covers in the shipping process in detail. Participants will learn the key shipping process activities under both a manual and a computerized system. While relatively few companies may still have a purely manual system, covering the manual process will help an accountant, auditor, or business manager to better understand what the key documents received, created, and sent from the process are.