This course describes in detail the step by step process for building a Balanced Scorecard. This includes how to build strategy maps and extend different components into a common framework. Several best practices are also discussed such as applying evaluation criteria for developing the right performance measurements and rules to follow to keep scorecards simple and clean.
Upon completion of this course, you will know the exact steps to take for building a balanced scorecard that drives execution of specific performance objectives. Links to templates and other resources will be provided, ensuring you are fully equipped to build a balanced scorecard.
Learning Objectives
- Identify the five major steps required for building a successful Balanced Scorecard
- Identify the four barriers to strategic execution that Balanced Scorecards can help eliminate
- Recognize the four primary dimensions of most scorecards and the cause-effect relationship between each
- Recognize how to differentiate performance measurements between input, output and outcome
- Identify the five alignment points from top down that comprise a scorecard model
- Recognize objectives that are non-quantifiable from quantifiable
- Identify at least three rules you can follow for developing good strategy maps, measurements and targets
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Prerequisites
No advanced preparation or prerequisites are needed for this course