Marc Lacroix 
Managing Partner
RTM Consulting
- Member since 2015
Marc Lacroix is a Managing Partner of RTM Consulting with a proven track record in achieving Professional Services organizational growth and operations improvements in a variety of companies. Marc has extensive expertise in PS organizational strategy, delivery methodology development, resource management, professional services automation (PSA) and program/project management.
Prior to joining RTM Consulting, Marc was Vice President of Consulting and Professional Services for Convergys Corporation. Prior to Convergys, Marc was Senior Director of Customer and Professional Services for Cygent, Inc., a telecommunications-centric customer care and order management software company. His professional experience also includes management consulting at Ernst & Young (now Cap Gemini), where Marc managed a variety of process improvement and IT implementation projects for top tier financial services and telecommunications clients.
Education
BA, Economics : Wake Forest University
MBA, Finance & Entrepreneurship : University of Florida
